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One of the things that makes me annoyed is when you reach out to a company customer support and you get an underpaid, demotivated customer rep that does not care at all and does absolutely nothing to help.I could tell you about a few of my horror stories, but I am sure you have your own.Sometimes I wonder if these companies realize how much business they lose because of poor customer service.A couple of years ago I went to a fruit store for the first time and spent approximately $10 in fruit and vegetables, including some oranges.This story is a...

Today I got a message from Janis, a Fabric Hut customer saying "I am on a fixed income and I’m new to quilting... ... I am finding a new hobby and one I love, and I’m finding it a little expensive for me. This being said, I won’t give up on my new hobby, I will just have to watch what I get and do the best I can. Thank you for your kindness. If not for people like you making the tools possible it would be harder for me and others."And I completely understand that quilting can get quite...

The other day I was asked what sewing machine is recommended for quilting, so I decided to post my thoughts here as they may help others having the same question.You could use just about any regular sewing machine for quilting. You can even use an old black Singer featherweight from the 1930s. All they can do is a straight stitch. (But they do a really great straight stitch!)For quilting purposes, you need a relatively powerful machine (for sewing over thick seam allowances), reliable and uncomplicated that sews a good straight stitch. My favorite machines for quilting are Bernina's, (particularly the...

Everybody loves the nostalgia of an umbrella on a rainy day. As we come into the rainy season, Nicola Dodd brings us a wonderful umbrella block patter, that I am confident you are going to try and love. The block is based on a Dresden Fan block. On Nicola's own words "I have always loved the look of those beautiful 1930's Dresden quilts, but I didn't love using the fiddly templates, or the stretchy, bias-edged pieces they gave me." To make your resized brolly block you will need the following fabric:  5 21/2" x 61/2" pieces for the Dresden Fan;...

Imagine if you could put a stop to the budget bleeding when buying new rotary blades - forever. With these new titanium coated blades, it's 100% possible. I bought regular blades to use on my projects they would last me one project, maybe two, that was until a friend told me about Titanium Coated Rotary Blades and I decided to give them a try.When I first tried them, oh boy, what a nice surprise I had! The titanium blades are super sharp and they stay that way for a long time. Now I only buy titanium blades and recommend them to all my...